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Our SSC Culture

Customer oriented mindset driven by our core values: customer focus, inclusion, accountability, integrity, teamwork, innovation, open communication, enthusiasm and empowerment.
Knowledge management to make the business systems and process documentation available to all our associates, promote continuous learning and knowledge sharing.
Lean thinking (smooth process flows) by measuring our performance, concentrating on value added activities for our customers and continuously improving our ways of working.
Smart spending (P&L) by assessing expenses, effective use of technology to streamline operations, driving return on investment and running the SSC as your own business.
Recruit, develop and retain talent by continuously attracting and coaching associates, providing extensive training programs, offering fair compensation and effective talent management.