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Our SSC Culture

  • Customer oriented mindset driven by our core values: customer focus, inclusion, accountability, integrity, teamwork, innovation, open communication, enthusiasm and empowerment.
  • Knowledge management to make the business systems and process documentation available to all our associates, promote continuous learning and knowledge sharing.
  • Lean thinking (smooth process flows) by measuring our performance, concentrating on value added activities for our customers and continuously improving our ways of working.
  • Smart spending (P&L) by assessing expenses, effective use of technology to streamline operations, driving return on investment and running the SSC as your own business.
  • Recruit, develop and retain talent by continuously attracting and coaching associates, providing extensive training programs, offering fair compensation and effective talent management.